Need Help Getting
Game Ready?
We’re here to help! Explore the FAQs below for quick answers about uniforms, team apparel, and online stores.
Team Info
About Online Uniform & Team Apparel Stores
We offer two types: Uniform Stores, which carry game-related gear like jerseys, shells, socks, and equipment bags, and Apparel Stores, which cover branded clothing and accessories. Both are open 24/7/365, so your organization can shop whenever it’s convenient. Contact us and we’ll help set the right store up for you.
A Breakaway rep will work directly with you to build out the inventory for your custom store based on what your organization needs. Contact us to get that conversation started.
Online Store Model & Pricing
There are no contracts or hosting fees to run a Breakaway Store. Depending on your situation, a one-time set-up fee may apply — contact us and a Breakaway rep can go over the specifics with you.
Absolutely — traditional bulk orders are still an option alongside our online stores. Contact us and a rep can help set one up.
Uniform Information
Yes, every element of your uniform is built to your exact design specifications.
Yes — our in-house art design team can help develop your logo and uniform designs. You’ll get mock designs to review and approve before anything goes into production. Contact us to connect with a rep.
We offer three main processes: Sublimation, where the full design is dyed directly into the fabric; Hybrid, which combines a dyed base design with a custom embroidered crest; and Cut & Sew, where each uniform element is assembled by hand with needle and thread. Additional custom options are available too — contact us for details.
Uniform orders can generally be changed or canceled within 24 hours of placement. Once an order enters production, it’s considered final and non-refundable. Contact us to connect with a rep as soon as possible if you need to make a change.
Uniform returns are subject to a few specific conditions — you’ll find the full details on our Uniform Return Policy page. Contact us to connect with a rep if you have a particular situation to work through.
Sizing & Timing
Programs partnered with Breakaway can request a physical Fit Kit to help with seasonal player and goalie sizing — just know that charges apply if the kit isn’t returned. You’ll also find sizing charts on every item, uniforms and apparel alike, right on the online store pages. Contact us if you need help.
As a general guideline, custom uniforms take about 5 to 8 weeks depending on the production method, custom team apparel runs 2 to 3 weeks, and fan apparel ordered online typically ships in 1 to 2 weeks. Actual timing can vary, so contact us for specifics on your order.
Support
Yes — every Breakaway Store comes with dedicated customer support, and we also offer promotional support to help store hosts drive traffic and sales. Reach out and we’ll walk you through what’s included.
Fan & Player Info
Want to learn how to set up and manage your team store?
Click here to jump to Team Info
Shipping & Delivery
We ship through UPS, FedEx, and USPS. Expedited shipping is available on certain orders, though it isn’t guaranteed — contact us to connect with a rep about your options.
A few things can cause this: your order may include items made with different production methods, one or more items may be temporarily unavailable, or production schedules can vary across facilities. Contact us and a rep can look into your specific order.
No, on-site pickup isn’t available right now — all orders ship directly to the address you provide at checkout. Contact us if you have questions.
Payment & Returns
Team and fan apparel can generally be exchanged or returned within 14 days of delivery. A few branded items — like Nike, New Era, and Carhartt — have their own exceptions, and anything fully custom or personalized isn’t returnable.
Still Have Questions?
For all other inquiries, contact us at Info@BreakawaySports.net or call 1-973-845-2910.
